The policy sets out the areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. The way this website processes, stores and protects user data and information is detailed within this policy.
This policy and the law
We collect and process your data under data protection law. The law sets out 6 reasons that we can do this. We are collecting data under 3 of these as below:
- Consent: With your consent.
For example when you opt in to receiving our special offers and product mail shots.
- Contract: To comply with our contractual obligations to you.
For example delivering goods to you, and sending invoices and statements.
- Legal obligation: If we are required to by law.
For example we may need to pass on details of criminal activity, if required by a court of law.
The Data we collect, when and why
Depending on the marketing applications that you may have completed, the data that we collect when given consists of: Name, address, email address, contact numbers including mobile number.
We collect your data when you visit our website and other social media platforms, and when you contact us by other means such as telephone or email.
The reason we use your personal data is to offer you products at the best possible price through our special offers list in addition to any product or other useful information regarding the services we provide you with your consent.
Protection of your personal data
Together with our IT Company we regularly test and monitor our system for vulnerabilities and attacks.
Length of time personal data is kept and who it is shared with
Data is only kept for as long as it is being used for the purpose that it was collected. After this time the data will be deleted.
We only share data when absolutely necessary, for example with IT companies who support our systems including the website or hauliers that might deliver to you on our behalf.
We would also need to share information if there was fraudulent or criminal activity on our website or social media platforms with the relevant enforcement body.
Individuals have the right to:
- Request the information we hold
- Correct the data if incorrect or not up to date
- Request that we delete the data we hold
- Request that we no longer use the data to contact you.
To do this please contact:
The Data Controller, NH Case Ltd, Bennetts Field, Wincanton. BA9 9DT